Lead Systems Engineer



Position Type

Full Time




United States - Georgia - Atlanta

Posted Date

Jun. 10, 2021

Req Number


Company Overview

WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.

Opportunity Overview

The Job

WarnerMedia seeks a Lead Systems Engineer for the IT Svc Mgmt Ops Svcs department. This is a position on the Service Management Platform team responsible for developing and maintaining the WarnerMedia CMDB within ServiceNow.

The CMDB Engineer should have a strong technical background with discovery, transform maps and experience developing patterns, probes/sensors. The CMDB Engineer will provide process recommendations, overall technical architecture governance for the CMDB, and help set the standards for Configuration Management process in the enterprise.

The Daily

• Manages the day-day responsibilities within the CMDB, leveraging Integrations, discovery and other data sources to maintain the CMDB.
• Provides and approves all requirements, use cases, user stories, etc. in support of new or improving functionality of the Configuration Management program.
• Provides technical guidance to internal and external teams.
• Mentors the organization on Configuration Management services, concepts, policies and procedures and provides recommendations for inclusion in the CMDB and new IT products and services.
• Helps manages Service Mapping within ServiceNow for overall discovery of Discover IT Business Services/Business Applications. Establishes patterns for infrastructure components, and develops custom scripts for pattern development where required.
• Promotes a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to require standards and processes.

The Essentials

• Bachelor’s Degree (preferably in a technology centric field) or the equivalent work experience
• 5+ years working in Systems/Architecture
• 3+ years working with ServiceNow Discovery, Service Mapping and CMDB

But Wait, There’s More!

The Perks

• Exclusive WarnerMedia events and advance screenings
• Paid time off every year to volunteer for eligible employees
• Access to well-being tools, resources, and freebies
• Access to in-house learning and development resources
• Part of the WarnerMedia family of powerhouse brands
Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.