Staff Technical Program Manager

Division

HBO Max

Position Type

Full Time

Interests

Engineering

Location

United States - Washington - Seattle

Posted Date

Feb. 22, 2021

Req Number

181949BR

Company Overview

WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including: HBO, HBO Max, Warner Bros., TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others.

HBO is one of the most respected and innovative entertainment brands in the world, serving iconic, award-winning programming to 140 million subscribers globally. A subsidiary of WarnerMedia, HBO is the world’s most successful pay TV service with an extensive array of programming that includes some of the most notable titles to be on television, including drama series Succession®, Watchmen®, Westworld®, Big Little Lies®, Game of Thrones®, The Sopranos®, Band of Brothers® and The Wire®, as well as comedy series Barry®, Insecure® and Sex and the City®. HBO is committed to retaining and recruiting skilled and motivated employees, placing a priority on qualified team players who contribute to the diversity of their workforce. HBO offers competitive benefits to include medical, dental, vision, a matched 401(k) plan, flexible spending, a commuter benefit program and tuition reimbursement.

Opportunity Overview

HBO Max is the future of entertainment and storytelling.

WarnerMedia’s streaming entertainment offering, HBO Max launched in May 2020 and is the culmination of some of the most innovative new technology and greatest creative talent in the industry. Anchored by the entire HBO service, arguably the greatest brand in television, HBO Max also features fan favorites from the WarnerMedia library including Warner Bros., New Line, DC, CNN, TNT, TBS, truTV, Turner Classic Movies, Cartoon Network, Adult Swim, Crunchyroll, Rooster Teeth, Looney Tunes, and more. HBO Max is home to key third-party library acquisitions such as Friends, South Park and Doctor Who, and more than 50 exclusive Originals in its first year, from the likes of groundbreaking creative talent such as J.J. Abrams, Ridley Scott, Jordan Peele, Steven Soderbergh, Michael Mann, Mindy Kaling, Reese Witherspoon, Anna Kendrick, Greg Berlanti, Melissa McCarthy, Robert Zemeckis and other visionaries. Find out more information at HBOMax.com.

The Job

As a Staff Technical Program Manager focused on third-party platforms and distribution channels, you will execute feature delivery across multiple software development teams in support of strategic partners. You’ll work cross-functionally with distribution, partner operations, product management, experience design, engineering, quality assurance, and release management to understand strategy, requirements, and technical implementation details. You’ll drive key program deliverables, communicate regularly with stakeholders, and manage dependencies, risks, and escalations. You will be a key contact for the Direct to Consumer Technology team to external digital platform partners and (v)MVPDs.

The Daily

In this role, you will help us to:
  • Reshape how the Direct to Consumer Technology organization drives and reports on third-party platform and distribution channel initiatives
  • Lead cross-cutting technology initiatives with digital distribution partners and affiliates, including new platform-specific features and launching our apps on new devices or operating systems
  • Develop and own the process for partner project intake and status communications across multiple engineering teams
  • Work with cross-functional teams to define and schedule work to develop key features and maintain quality partner integrations
  • Formulate a point of view on how proposed features align with business goals and our tech strategy
  • Stay connected to digital partners by building solid relationships with key contacts and participating in regular syncs as a representative for the Direct to Consumer Technology organization
  • Understand how partner features are delivering value to our customers and business using service metrics and KPIs
  • Evaluate implementation options and drive technical conversations with partners and engineering teams
  • Mentor other technical program managers in best practices

The Essentials

To be successful in this role, you will need:
  • 8+ years of experience in technical program management or a similar role (e.g., product management, technical project management)
  • Excellent written and verbal communication skills, including the ability to target communications up, down, and across the organization and to external partners
  • Systems thinking and a strong sense of ownership to drive complex programs with interdependencies that require definition from the ground up
  • First-rate project management skills, including the ability to balance multiple, sometimes competing, priorities with date-driven timelines and a solid understanding of risk management
  • Emotional intelligence and leadership skills to influence outcomes, while building a culture of teamwork and inclusiveness
  • Familiarity with digital subscription products and device partner platforms
  • Strong technical aptitude to read partner feature specifications and understand how they touch our existing architecture or require new client or services functionality
  • Experience with agile software development methodologies
  • Analytical skills to dive into usage data and performance metrics

The Nice to Haves
  • Experience in a media/streaming video company
  • Understanding of app store metrics and release mechanics
  • Familiarity with app globalization
  • Knowledge of Jira and Confluence for work tracking

The Perks
  • Exclusive WarnerMedia events and advance screenings
  • Paid time off every year to volunteer
  • Access to well-being tools, resources, and freebies
  • Access to in-house learning and development resources
  • Part of the WarnerMedia family of powerhouse brands

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.


Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.